Frequently Asked Questions

• How does the free trial work?

  Our free trial allows you to evaluate all features of neatCal. You can create up to 3 users in trial version. If you’re happy at the end of trial, you can select your package and continue to use neatCal.

• What types of payment do you accept?

  You can purchase neatCal with any major credit card. Also you can pay by international wire transfer.

• Is there any software to install?

  No, neatCal is a cloud-based application. You can use neatCal anytime with a modern browser.

• Should I need to choose a plan now?

  No, you can use our free trial and choose your plan after the end of trial.

• Is there a set-up fee?

  There is no set-up fee, no cancellation fee and no any hidden fees.

• Is there a commission fee per each booking?

  No, there are no additional commissions or fees, just the monthly or annual payment for the plan if you choose a paid one.

• Is there a limit on the number of appointments in the plan per month?

  No, your customers can book an unlimited number of appointments.

• Can I change my plan if needed?

  Yes, you can upgrade and downgrade your plan anytime.

• Can I get a refund?

  Unfortunately, we do not offer refunds. However, we do provide a no-obligation free trial, so you can verify if the application suits your needs. After the free trial, you can go with the monthly subscription option before signing up for a longer commitment.